Thanks for visiting our newly designed Bags By Troy website! Since 1887, we have always believed in good old-fashioned customer service. Our customers are our number one priority. Your phone calls will be answered by a “real human”. Our sales/customer service team work one on one with our customers to insure your order is made to your specifications.
While we are proud of our long history of making quality American products, we realize that we must keep pace with the changing market. As you browse the site you will find many new enhancements have been added. These changes are a direct result of listening to our customers and their needs.
If you do not see the specific item you are looking for, please contact us. Chances are that over our 125 plus years of manufacturing we might just have the item you are looking for. If not, we are always happy to quote and produce new products. If at any time you have a question or concern about our company or our website, please feel free to contact me personally. As I have said, customers are the number one priority and would be happy to assist in any way I can.
Again, thank you for visiting. I am confident you will find our motto “there is no substitute for quality” still rings as true today as it did in 1887.
– Kimberly A. Longfellow, President/General Manager